Greetings, Our store currently uses the website theme, Responsive. And we seem to be having trouble uploading images (which we haven’t had before). Now when I try to upload images to the slideshow or banner, I get the following error message: “File name must be the ID of an image setting.” Any hel…

That name trick isn’t working unfortuneatly.

Aw sorry about that. Worked for all the other ones :confused: the other partner looks like they’re available to help you out! That code you’re looking for is in the admin settings. Go to settings → users & permissions. And you may see a “collaborator request code” and they can request access with …

I’m having the same issue. tried EVERYTHING and still isnt working…

ried all combinations, its not working. Can I give you access to my store to check please?

Hi, Tried all combinations given. Its not working. Can you help me.

Yea, send store url and collaborator code if applicable (in staff settings). You can do via dm if you want.

If you want, send store url and collaborator code if applicable (in staff settings). You can do via dm if you want.

https://admin.shopify.com/store/the-natures-co 6756

Uploading Images Error message: file name must be ID of image setting

Retired Boards Appdev Store Design

BaileyPaserk April 18, 2024, 4:23am 67

if you click on the mail icon on the top right, you can direct message me and I can try to get you sorted out.

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Uploading Images Error message: file name must be ID of image setting

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