https://admin.shopify.com/store/the-natures-co
6756
sent you. did you receive it?
Hi - I’m experiencing the same issue. How can I DM you?
Same problem with image error, using minimal theme. Tried changing image names and every other solution suggested but not working. Can you please help me and make the changes for me? I can not find a way to DM you - please email me if possible.
Hello! I am using older Mobilia theme and cannot find where to make the update which you show in your solution. Can you help please?
I’d need your collaborator request code. You can see it in users & permissions. If you click on the mail icon on the top right you can enter my name in to direct message.
if you click on the mail icon on the top right, you can direct message me and I can try to get you sorted out.
I contacted you via your “message me” - WhatsApp +91 91092 93901
and have accepted access request there
We need immediate help with this. Our sale started at midnight and we cannot update images for this. Customers are going to our store and cannot find the sale.
The error message “File name must be the ID of an image setting” usually indicates that the theme requires images to have specific file names matching its settings. Check your theme documentation for required image naming conventions or ensure that your image files are named exactly as specified in the theme settings. My website had the same issue but it got resolved I checked the theme documentation for required image naming conventions.