upsell dont open cart drwer

Topic summary

A user is experiencing an issue with the SS - Upsell #4 app from Section Store on their Release theme site. When clicking “ADD” in the “Works Well With” upsell section on product pages, the full cart page opens instead of the cart drawer that appears for other add-to-cart actions.

Key Points:

  • The app settings do not include an option to enable cart drawer functionality
  • The upsell section is not integrated with the theme’s default add-to-cart behavior
  • Multiple respondents suggest this requires custom code modifications to the section’s liquid files

Proposed Solutions:

  • Edit the section code to make it “visible” to theme JavaScript (requires identifying specific code locations)
  • Build a custom upsell section using product metafields instead of the app
  • Contact the app’s support team for assistance
  • Hire a developer for proper integration

Status: The issue remains unresolved. One user offered to investigate further if given collaborator access, while another noted that making the necessary changes should be “relatively easy” but requires access to the existing code.

Summarized with AI on October 26. AI used: claude-sonnet-4-5-20250929.

Hello,
When I go to a product page, at the bottom of the product images there’s a section called WORKS WELL WITH. There, when I click ADD on a product, it gets added to the cart.

The problem is that when I click ADD, the full cart page opens instead of the cart drawer, like it does for other items I add on the site.
This issue happens only in the WORKS WELL WITH section — only there the full cart page opens instead of the cart drawer.

I’m using the RELEASE theme and I downloaded an app from SECTION STORE called SS - Upsell #4.
My website is:
https://www.sleevesstudios.com/
You can see the issue on any product page.

What I want is for the cart drawer to open and show the added product.

I’d appreciate your help.

@slv1997 , hey, thanks for posting here.
Have you checked the SECTION STORE section or app setting related to adding to cart?

yes i know. do you have a way to fix it?

yes. there is no option to do it in the app settings

@slv1997 , can you please share the theme so that I can test it on my sandbox?

Better build a custom “Works Well With” upsell section using product metafields and theme code with full cart drawer support . Is that a paid app?
custom upsell solutions are faster, fully customizable, and work better with your theme , no code bloat like apps

Hi @slv1997 ,

I checked and this section is not integrated with the default add to cart of the theme, so it will go to the cart page instead of showing the cart drawer.

This would be a complex request, and you would need to change its liquid code.

If you want, please send me the collaborator code in a private message, I will send you the invitation and check it.

It should be relatively easy to edit section code to make it “visible” to theme JS – just 2 changes:

Unfortunately, hard to tell where exactly this needs to be done without seeing the existing code.

1 Like

@slv1997 I have tried to check that section and most of them are paid. Did you already check is there any settings available or not to show in cart drawer? If not, then you can contact with their support to get assistance or hire an developer to fix that. Without proper investigation, it will not be possible to fix.
Thanks!

@slv1997 if it’s an app and not actually part of the theme, apps often cannot support a cart drawer.

It’s an advanced theme customization to do this properly without an app, or with an app that supports deeper integration in themes.

If you need an upsell customization that works properly then contact me for services.
Contact info in forum signature below :down_arrow: :down_arrow: :down_arrow:.
ALWAYS please provide context, examples: store url, theme name, post url(s) , or any further detail in ALL correspondence.

yep, this look good. but @slv1997 said there is no option inside app settings to make this change.