I am extremely disappointed with Shopify support. ₹7000 has been charged, and despite multiple follow-ups, I am only receiving automated responses without any proper solution.
This issue has been ongoing for days. As a small business owner, this amount is significant. Getting bot replies every day with no accountability is unacceptable.
I request immediate intervention from a senior support team member. If this is not resolved urgently, I will be forced to escalate this matter legally under the Consumer Protection Act.
Has anyone else faced similar issues? How did you get proper support?