Urgent Assistance Required – Shopify Admin API Checkout Request Denied (write_checkout denied)

Shopify Apps
1

Dear Shopify Support,

We are currently experiencing a critical issue with our Shopify Admin Panel. Specifically, we are unable to connect to the Admin API, and all checkout requests are being denied. This is significantly affecting our operations.

We suspect the issue may be related to API usage or permissions, and we kindly request your urgent assistance in resolving this as soon as possible.

Could you please guide us through the complete steps to troubleshoot and fix this issue?

We appreciate your prompt support.

URL- https://8m1gz0-zw.myshopify.com/api//2025-04/checkouts.json

error- “errors”: “[API] This action requires merchant approval for write_checkouts scope.”

Best regards.

2

Hello,

Thank you for connecting back.

I had tried the steps you had mentioned but I’m unable to find the
write_checkout scope.
Please help me with this as soon as possible. As our website is on but we
are unable to connect with META.

Please find the attachment for your reference.

Thank you,
Manas Pomal
KemChho Fresh.