Dear Shopify team,
This is an urgent issue, I couldn’t log in to my account, after input right password, the website pop out a page like in attached file.
I had deleted cached and auto fill in Google chrome, however still haven’t fixed the issue.
When I logged in in incognito mode, that is ok.
Please help check this issue soonest possible.
Thank you
If you can log in to your account via Google Chrome Incognito, then it would suggest that either your cache/cookies or one of your browser extensions are causing the issue. Seeing as you’ve tried clearing your cache, I would try disabling all of your browser extensions, then try to log in. If that works, then you’d need to enable each extension one at a time to diagnose which extension is causing the issue. You can then reach out to the app developer of the extension to troubleshoot the issue further.
Thank you for your quick support. I have tried to pause all the extensions and it works.
However it’s not easy to find out which extension make this issue.