Hi everyone,
There are 3 products that are impossible to add to cart (no entry widget showing) once the customer selects a different variant (size).
When you land on the product page and have the smallest size selected by default, you can add it to the cart, but once you select a different variant, you can’t add it to the cart anymore, even the initial default size is not available anymore.
In the same Collection, 1 product is working fine though, the 3 others display this bug (which would suggest it’s not related to the Template ?).
Inventory is full, other products from other collections are all fine, I don’t know what’s happening.
Theme : Dawn 6.0.2
Site : www.daiquiriparis.com
Hey,
I checked your store. After you click on a size, it adds
disabled="disabled"
to the Add to cart button. That’s normal in the dawn theme, but it should remove it right away, when the option is available. Are you sure that the product option have at least one in stock?
Without checking the store’s settings, I would recommend upgrading to dawn’s last version (10.0.0) from the Shopify theme store. To do that, go to the Onlineshop themes settings page in your shopify admin panel.
Greetings
Hi,
Thanks a lot for helping.
Please find enclosed a screenshot of the inventory : it’s all available.
The problem is that I edited a lot of code in my current theme, if I upgrade to another one it’s gonna erase all the work I’ve done so far. Do you have any other solution ?
Hey,
I see. Most likely, it’s a problem with the theme’s JavaScript code. Maybe you broke it while editing the theme code.
Unfortunately, without deep investigating and access to the shop, I can not tell you what exactly costs this issue.
Hey Jan, do you think you can access my store and fix it as well? I am having the same issue…
my collaborator code is 5543
thank you so much in advance
