Hi there.
I am the host of www.arkoutlet.shop and my product images do not show on the mobile in-app version of my website once you select the product on the product page. We use the Horizon Theme. (image below). We are nearly ready with our website with no solutions so far.
Page view upon selecting the first product
The product image does not show at all once you select the product on the listing and as you will also see, most of my select options are pitch black.
How do I solve this issue?
Thanks for the reply Moeed,
Unfortunately me and my colleague still have an issue viewing the product through an app on our phones (we have similar phones). Even after clearing out cache, private browsing and rechecking our theme settings (we have no custom code) the problem persists.
I do have problems frequently having trouble viewing things in-app via say Instagram on my phone. I would have to leave the app and go on browser in order to browse the productd but as a customer that would be very inconvenient. It seems to not have a solution unless we change our Theme to Dawn.
Do you have any other suggestions?
Can you please confirm on which device you are checking on.
As Moeed and me already checked on our end and didn’t find the issue. Would highly appreciate if you could let us know the device name and version. Sometime most of the issues happens on Iphone Devices in different versions.
