URGENT- PRODUCT STOCK ACCORDING TO CUSTOMER LOCATION AND NEXT WAREHOUSE!

Payments + Shipping & Fulfilment

Topic summary

Multi-warehouse inventory visibility in Shopify: the store operates two locations (Germany/DE and USA with a fulfilment center) where stock levels for the same product differ by warehouse.

Goal: US customers should see a product as “Sold out” if the US warehouse has no stock, even when the German warehouse still has units available.

Requirements:

  • Automatic customer geolocation (detect whether the shopper is in the USA or Germany).
  • Location-aware availability that maps the shopper to the corresponding warehouse and displays stock based on that location only.

Example: Product A is sold out in the USA but has 30 units in Germany; US shoppers must see it as unavailable.

Status: Seeking help/implementation guidance; no solution or action decided yet. Key unanswered question: how to configure Shopify to present location-specific stock and enforce availability per the customer’s region.

Summarized with AI on January 24. AI used: gpt-5.
1

Following case:

We are currently opening a second warehouse in the USA with a fulfilment centre. Thus, we have our warehouse in Germany and in the USA.

The stock levels will develop differently for the same product.

Example:

Product A is sold out in USA but Germany still has 30x in stock.

Customer from the USA would like to purchase the product.

However, we would like the product to be displayed as sold out as soon as it is sold out in the US warehouse, regardless of what is happening with our stock in the DE warehouse.

For this, Shopify must first automatically determine where the customer comes from and then give him the corresponding stock.

Help!