[URGENT] Shopify Help Center Assistant is not connecting me to a Support Advisor

My domain expired despite being set on auto-renew. According to Shopify Help Center Assistant:
”If your Shopify-managed domain has expired despite being set on auto-renew, you have a 40-day grace period to contact Shopify Support to renew it. You cannot renew an expired domain without contacting support.” After being prompted if I want to chat with a Support Advisor, I don’t receive any replies or confirmation if I’m being connected to the Support Team. When I chat anything else, the conversation just restarts. I’ve tried on a different browser and I received this link, but nothing happens when I click it.

How can I proceed with recovering my domain?

Hi @user1106 ,
You can directly contact to Shopify support .
click here shopify support
Thanks
Manoj

Hello @user1106 ,

I hope you are doing well!

Basically, on my store, the Phone number is appearing - (844) 982-1186. Can you please try to contact them? It might be specific to the Plus store.

Hi @Manoj_j,

Going to Shopify Support just leads me to the same Help Center Assistant Chat. The problem is that it isn’t connecting me to a Support Advisor.

it appears to be down for everyone!

@user1106 ,
you can call (844) 982-1186 or email to communitymailer@shopify.com .
Thanks

Yes! Can you please confirm if you have tried to call?