Urgent: Unauthorized Use of My Store’s Address and Phone Number

I am writing to report an issue of unauthorized use of my store’s address and phone number on a Shopify store. It has come to my attention that another store is using my address and phone number without my permission.

Please contact me as soon as possible so I can provide you with all the necessary details.

Hi Default07,

It sounds like you’ll need to connect directly with Shopify support to assist you with this issue - you can start an interaction here: https://help.shopify.com/en/support/topic-select/login-issue/contact/chat