Used auto-translate and then edited manually, but the text is not updated :(

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Topic summary

A user encountered an issue with Shopify’s Translate & Adapt app after using auto-translation from French to English and German. After applying automatic translation, they manually edited some translations, but the updated text wasn’t displaying on the landing page—the old auto-translated text remained visible instead.

Resolution:

  • A staff member requested screenshots to diagnose the problem
  • The user followed up confirming they were mistaken about the issue
  • The app is actually working fine as expected

The issue appears to have been user error rather than a technical problem with the translation app.

Summarized with AI on November 20. AI used: claude-sonnet-4-5-20250929.
1

Hello,

I installed Translate & Adapt to translate my entire store from French to English and German, it is quite fast and useful, thanks!

I used automatic translation for English, and then I went ahead and fine-tuned the translation manually (for the landing page, it is stored under “métadonnées”, or “metadata” I suppose). Unfortunately, my updated text doesn’t show on the landing page, and the old text remains. How do I fix this?

Thank you!

2

Hey @Gaelle42 , would you be able to share screenshots? An example of where you’ve updated the auto-translations, and it not showing as expected, would be great. Either here or by DM. Thanks

3

Thank you for your reply !
Turns out I was wrong and the app is working fine :sweat_smile:

Cheers,

Gaëlle

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