Never happened before, until my clint show me that.
Why?~_~
Hi @EasonCCC ,
That seems strange, but let’s look into it now. We cannot look into accounts specifics via the Community for privacy and security reasons. However, looking at these screenshots, it seems like your Shopify admin language is switched to Chinese.
Can you check if this is the case by going to your store admin? Then click the store name in the right top corner and Manage Accounts. The language in the Preferred Language section is the one you’re seeing across your admin.
Luckily you can change back to English or any other supported language with a few clicks. Select the language of your choice within the Preferred Language section and click the Save button.
I hope this will help. But if you experience the same thing after, do let me know.
Hi @EasonCCC ,
Thank you for confirming that. Once the Preferred Language is selected within Settings, it should be applied across Shopify admin.
In your initial screenshot, there seems to be a translation widget that is not visible in my test store. Could it be that it is some translation browser extension? To confirm if it’s a browser-related issue, can you log in to your admin via a different supported browser.
We can’t look into accounts specifics via the Community for privacy and security reasons, as mentioned earlier. However, if you still see the same on a different browser, please don’t hesitate to contact our Support team. They will look into your account specifically and investigate what might be causing this.