Why does Shopify not make it easy for retailers to use there existing merchant account providers? My 20 year old POS integrates with my keypad credit machine seamlessly. It seems that they are wanting to make more money off charging merchant fees than people using their software. I have used Electronic Payments forever and do not want to change.
Topic summary
Concern about Shopify POS requiring merchants to use Shopify Payments or limited supported processors, rather than easily connecting an existing merchant account. The main issue raised is payment integration: an older POS system reportedly works seamlessly with a current keypad credit card machine, while Shopify is seen as making that harder.
Key points:
- The merchant wants to keep a long-used provider, Electronic Payments, instead of switching.
- The complaint suggests Shopify may be prioritizing revenue from merchant processing fees over software flexibility.
- “Merchant account” here means the payment-processing provider used to accept card transactions.
Current status:
- No solution, workaround, or official resolution appears in the discussion provided.
- The issue remains open: whether Shopify POS can support existing/current merchant accounts without forcing a processor change is still unanswered in the available posts.