Hello, I just started Shopify. my country is Indonesia. My target buyers are outside Indonesia. if I use PayPal for payment media. What we know is that PayPal is often disputed by buyers, perhaps due to several factors such as delays in delivery, etc. Coincidentally the item I sold was worth under 7$. Does anyone have this experience, often getting disputes from customers via PayPal?
Topic summary
Evaluating PayPal as a payment option for a new Shopify store based in Indonesia with international buyers.
- Core concern: perceived frequent buyer disputes on PayPal, potentially triggered by delivery delays (common in dropshipping).
- Context: low-ticket products priced under $7, asking whether such price points face more dispute risk.
- Seeks community experiences specifically about dispute frequency when using PayPal versus other payment methods.
- No technical attachments or data provided; “disputes” refers to buyer claims/chargebacks via PayPal; dropshipping implies supplier-shipped orders that may arrive slowly.
- Status: open question with no responses or decisions yet; looking for practical feedback and risk insights.