Don’t do BOGO. Try a Feedback Rebate. It will work much better for you.
Discounts (any kind) tell your customers that there is something wrong with your product; otherwise, you’d be selling it at the full price.
Offering things to “sweeten” the deal will not solve this. BOGOs are only good for existing customers, when people already know you have a good product and are trying to decide how much to buy. Send BOGOs via email. Don’t put them in the top site banner. Here is why…
If I’m a new website visitor, I don’t know the quality of your products yet. My goal is not to get a better deal (get more stuff); it’s to determine if your product is worth buying at all. I don’t want to regret my purchase. That’s my #1 concern. Your BOGO does nothing for me.
The best thing you can do is to show me that you have skin in the game, that you stake something of value on my satisfaction after the purchase. I also want to see that your prior customers left good reviews, and you have proof that those reviews are real.
I want to feel confident buying from you. Give me a good reason to trust you, not another marketing gimmick.
Here is how you can do this:
Replace your “Buy now and get 20% OFF” offer with this:
“Buy now and get 20% cashback for your honest review after purchase”
Now, when looking at your product, I know that if I buy, in a few days I will get a special link, leave a review, and automatically get my 20% partial refund.
This is what a Feedback Rebate is, and here is why it’s better:
I’m more likely to buy because I can see that you, the seller, genuinely believe that I will be satisfied after purchase. I know you would not make this offer otherwise. I know you want 5-star reviews, not 1-star reviews. This means you actually care about my after-purchase experience, not just the sale. You have skin in the game. It sends me a strong high-quality signal. People are more likely to buy (about 30% more) when they see a Feedback Rebate than when they see a discount.
A 20% rebate will always cost you less than a 20% discount. Everyone gets the discount, but not everyone will leave a review to redeem the rebate. This means you’ll keep more of your profits.
You get a ton of customer reviews for free. The reviews are third-party-verified and guaranteed to be from your real customers (no fake reviews) because no one can leave a review (redeem your rebate) without buying the product first. Reviews will help you convert more visitors into customers.
People can trust your reviews because rebates don’t bias reviews. They are NOT review incentives (like coupons, gift cards, etc.). They are sale incentives, just like your usual “20% OFF” discount. You offer them BEFORE, not after, the sale. No one feels like they need to leave a better review for a product just because they got it “on sale.” This means you’re getting reviews people can actually trust.
To sum up: you improve trust, make your products look better, increase sales, save money, and get a ton of reviews.
I made a private YouTube video recently to show one Shopify seller how it works. See if this helps: https://youtu.be/fbPIUorbDhg.