Hey we’re seeing a strange result in one of our merchants stores: “ edilyo-shop.myshopify.com ”. When we append a valid discount code to checkout using the discount query parameter e.g. Shop Fredericton - Shop Fredericton it isn’t being consistently added to the order. When we follow the network req…

We are getting the same issues with our app MonsterUpsells - Please check this out ASAP!!! 5 stores today talking about it. :sweat_smile: Exactly the same issues @Conversion_Bear Team Spoke about. Discount codes are intermittently failing. :cry: Everything has been working fine for years never ha…

@Conversion_Bear and Anyone else experiencing this problem feel free to comment on this twitter post. I have had the devs team respond to me there saying no one else has reported the issue. https://twitter.com/TyChapman___/status/1582338867847659520

We are having this issue, too; Shopify has not responded to our support ticket. We are rapidly deploying draft orders to overcome it, as we cannot wait.

We need this fixed ASAP as our bundle app does not work without it! Very bad timing for this issue!

Here is your answer everyone! Shopify stuffed us all with a checkout update. You need to tell store owners to contact tech support and roll their checkout back to the classic version. [Screen Shot 2022-10-18 at 11.28.01 pm.png] [Screen Shot 2022-10-18 at 11.13.11 pm.png]

Exact same problem with me this week. It has now happened TWO times within a week. My app designer is recommending that Shopify please try and correct this problem ASAP! The app is so wonderful but is ruining the success it should be enjoying!

Hey guys, To anyone following this ticket - we found an adequate solution until Shopify gets this resolved. We manually set the discount_code cookie from the client side before customers go to checkout. Seems to be doing the job so far: function setCookie(name,value,days) { var expires = "";…

To anyone struggling with this issue we found a temporary fix. Before customers proceed to checkout we manually set the discount code cookie with: function setCookie(name,value,days) { var expires = ""; if (days) { var date = new Date(); date.setTime(date.getTime() + (days_2…

Also having the same issue with my shop - these discounts are key to my business and I have noticed a reduction in checkout volumes / increase in abandoned carts recently

Valid discount code passed as a query parameter to checkout isn't being added to order

Retired Boards Appdev Custom Storefronts

jam_chan October 19, 2022, 2:47am 14

There are a few app users complaining the same issue. A user sends me a screen-cast but I cannot duplicate the issue even with the same browser. Don’t know how to fix it.

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Valid discount code passed as a query parameter to checkout isn't being added to order

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