Value rating error when updating page title or description in SEO section

Shopify Discussion
1

I’ve just started getting this error when updating a product’s page title or description in the SEO section:

rachaelyates68_0-1710434983171.png
rachaelyates68_0-1710434983171.png1979×229 14.6 KB

I can update the handle in the SEO section, and anything else on the page, but it won’t let me change these. This includes when I try via bulk edit as well. Any ideas? It was working fine until yesterday on loads of other products that use the same default product page.

2

Hi there, @rachaelyates68 . Thanks for taking the time to reach out to the Shopify Community Forums with your situation with this error here. My name is Imogen. It’s good to meet you!

We’re unable to authenticate you here in the Community, so I’m unable to access your account directly to do any testing/replication work for this issue. It would be best for you to reach out to our Authenticated Support Team via our AI Assistant so we can authenticate you, access your store data, and do some real-time troubleshooting to help you resolve this issue.

3

I get this same issue as well - along with the below in the developer console:

POST https://monorail-edge.shopifysvc.com/v1/produce net::ERR_CONNECTION_CLOSED
i @ VM67968:1
i @ VM67968:1
Zg @ common-iQP7LsLdy_HH.js:sourcemap:55
produce @ common-iQP7LsLdy_HH.js:sourcemap:55
do @ common-iQP7LsLdy_HH.js:sourcemap:55
(anonymous) @ common-iQP7LsLdy_HH.js:sourcemap:59
produce @ common-iQP7LsLdy_HH.js:sourcemap:59
produce @ common-iQP7LsLdy_HH.js:sourcemap:59
(anonymous) @ render-common-DKfITyeQVq_3.js:sourcemap:86
(anonymous) @ SidekickFormState-BjBfaNagLpG2.js:sourcemap:1
(anonymous) @ SidekickFormState-BjBfaNagLpG2.js:sourcemap:1
await in (anonymous) (async)
Rn @ ProductDetails-DrPRbqEOgSKw.js:sourcemap:4
wl @ ProductDetails-DrPRbqEOgSKw.js:sourcemap:4
ai @ render-common-DKfITyeQVq_3.js:sourcemap:22
Pr @ render-common-DKfITyeQVq_3.js:sourcemap:22
Xs @ render-common-DKfITyeQVq_3.js:sourcemap:22
nE @ render-common-DKfITyeQVq_3.js:sourcemap:22
aE @ render-common-DKfITyeQVq_3.js:sourcemap:22
(anonymous) @ render-common-DKfITyeQVq_3.js:sourcemap:22
Fv @ render-common-DKfITyeQVq_3.js:sourcemap:25
ot @ render-common-DKfITyeQVq_3.js:sourcemap:22
Ff @ render-common-DKfITyeQVq_3.js:sourcemap:22
ff @ render-common-DKfITyeQVq_3.js:sourcemap:22
nQ @ render-common-DKfITyeQVq_3.js:sourcemap:22Understand this error
render-common-DKfITyeQVq_3.js:sourcemap:94 Uncaught Error: Error completing request. A network failure may have prevented the request from completing. Error: TypeError: Failed to fetch
at an.produce (common-iQP7LsLdy_HH.js:sourcemap:55:11561)