Inventory for the white shirt shows in stock; yet when you click on white on the site it has the size greyed out. Why is this happening and how can we fix it?
Topic summary
A merchant is experiencing an inventory display issue where a white shirt variant appears in stock in their inventory system, but the size options are greyed out and unavailable on the storefront.
The Problem:
- Backend inventory shows the white shirt as available
- Frontend product page displays the white color option as greyed out/unselectable
- This creates a disconnect between actual stock levels and customer-facing availability
Status: The user is seeking help to identify the cause of this discrepancy and resolve the issue so customers can properly select and purchase the in-stock variant. No solution has been provided yet.
