the theme is: shrine pro 1.1.4 version, send me your email to contact you
Topic summary
A user reports that their variant picker is malfunctioning—when selecting different product variants and adding them to cart, only the first variant appears regardless of selection. Screenshots demonstrate the issue occurring repeatedly.
Initial troubleshooting attempts:
- User tried activating the OPTIS Product Options app, but this didn’t resolve the problem
- The theme (Shrine Pro 1.1.4) previously worked correctly
Root cause identified:
- Investigation revealed the theme copy is likely not an official version purchased directly from Shrine
- A critical JavaScript file (
main.js) is being loaded from an unauthorized domain (deshawnippin8888.serv00.net) that returns a “403 blocked” error - This missing/blocked file contains essential theme JavaScript, explaining the broken functionality
Resolution:
The user acknowledged they were unaware of using an unofficial theme version. The issue stems from using a potentially pirated or modified theme rather than the legitimate Shrine Pro theme.