Variant picker not working anymore

Technical Q&A
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Topic summary

A Shopify store owner encountered an issue where their variant picker was functional but not visible on the product page across all devices. The picker appeared to work behind the scenes, but the UI elements were hidden.

Initial troubleshooting:

  • Tested on multiple devices (laptops, PCs, mobiles, tablets) with the same result
  • Another user confirmed the variant picker worked in preview but failed when adding products to cart
  • Suspected causes included CSS conflicts, JavaScript issues, or theme customization problems

Resolution:
The issue was identified and resolved by deactivating the “GLO Color Swatch & Bundles” app, which was interfering with the variant picker functionality. Community member Nam Phan helped diagnose the root cause, and normal functionality was restored after removing the conflicting app.

Summarized with AI on October 28. AI used: claude-sonnet-4-5-20250929.
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https://ibb.co/pjQLzcBf

My variant picker is functional but not visible on the page. What could be causing this? It seems like it’s working behind the scenes, but the elements are hidden. Could it be a CSS issue, JavaScript conflict, or something with theme customization?

https://toca-absolvire.ro/products/pachet-cocarda-toca-%C8%99i-e%C8%99arfa-cu-personalizare-standard here is the URL.

1 Like
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Hi IamThony,

Thanks for your reply. I’ve tried accessing the page on multiple devices (laptops, PCs, mobiles, tablets) and the issue persists. The variant picker is functional, but it’s still not visible on any of them. Could there be any CSS or JavaScript conflicts that might be causing this? Any suggestions would be greatly appreciated!

Thanks again!

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Hello @Toca-Absolvire I have checked your preview link. variant picker is working well. But when I add the product to the cart. it’s not working. I think it has some problems on the javscript for Adding to cart function. do you want to fix this issue?

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Hey Jacob0908,

Thanks for checking the preview link! Unfortunately, I still can’t see the proper variant picker on any of my devices or external ones. You’re right about the cart, though—the “Add to Cart” button works, but it’s not selecting the variants. I’d love to fix that, of course!

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I wanted to share an update regarding the issue I had with the variant picker on my store. After struggling with the problem for a while, Nam Phan from the community was kind enough to help me identify the cause. The issue was caused by the “GLO Color Swatch & Bundles” app, which was interfering with the variant picker functionality. After deactivating the app, everything went back to normal!

A big thanks to @namphan for quickly checking and pinpointing the problem, and to the entire Shopify community for their support. Truly grateful!

1 Like
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Hi @Toca-Absolvire ,

You’re welcome and happy to support you :blush: