Thanks for the reply. Unfortunately, the theme we are using is was created by a Shopify expert I hired.
Topic summary
Issue: Store with multi-option products (e.g., Color + Length) wants unavailable variant combinations hidden (not just crossed out) and unclickable when a first option is selected.
Shopify guidance:
- Delete specific sold-out variant combinations (irreversible; cumbersome if restocking).
- Single-option products: supported tutorial to hide sold-out variants (Shopify themes only).
- Multi-option products: unsupported tutorial that works on older themes, not Online Store 2.0 (OS 2.0). For help, consider a Shopify Expert.
- Non-code workaround: export CSV, delete variants, and re-import later.
- Apps can hide sold-out products, but typically hide entire products, not individual variants.
Latest updates:
- OP tried the multi-option code; it didn’t work on a recent (likely OS 2.0) theme. Unavailable variants remain clickable despite being crossed out.
- Theme is custom-built by a hired expert. Support recommends contacting the developer and checking the “Continue selling when out of stock” setting is disabled for affected variants.
Other input: Another user asked how the “crossed out” styling was achieved (theme vs. code unknown).
Status: Unresolved/ongoing. Likely requires custom theme changes for OS 2.0 or developer assistance. Screenshots were shared to illustrate variant UI and inventory settings.