Hello,
We are using venture theme. Our Website URL - https://zeroinfy.in/
On Mobile - when we are trying to access the product variants…sometimes it opens instantly and sometimes it doesn’t…we have also used the heat map on the website…it shows a red alert on the variant selection by the user …Please advise on the same…
There are a few possible reasons why the product variants might not be opening instantly on your website when accessed from a mobile device:
The variants might be loading slowly due to a slow connection or a high volume of traffic on your website. You can try optimizing your website’s loading speed by reducing the size of your images, minifying your CSS and JavaScript files, and using a content delivery network (CDN).
The variant selection dropdown might be hidden behind other elements on the page, such as the header or footer. You can try inspecting the page using a browser developer tool to see if this is the case and adjust the layout of the page as needed.
There might be a JavaScript error on the page that is preventing the variants from loading. You can check the browser console for any errors and try debugging the issue.
The variant selection dropdown might be set to display off-screen on mobile devices. You can check the theme’s CSS files to see if this is the case and adjust the layout as needed.
I hope these suggestions help! Let me know if you have any further questions.