Video Autoplay In Product Images On Palo Alto Theme?

Shopify Discussion

Topic summary

A user seeks help implementing video autoplay for product images in Shopify’s Palo Alto theme, noting limited coding knowledge and previous unsuccessful attempts.

Proposed Solution:

  • Another participant suggests adding custom code to the theme.liquid file
  • Instructions involve: navigating to Online Store → Theme → Edit code, locating theme.liquid, and pasting specific markup at the file’s bottom

Current Status:

  • The original poster reports the suggested code doesn’t work after multiple attempts
  • Videos still fail to autoplay when product pages load
  • A third user claims the same code worked successfully for them

Note: The actual code snippets and product page link appear corrupted or encoded in the conversation, making it difficult to verify the exact technical solution being discussed.

Summarized with AI on November 11. AI used: claude-sonnet-4-5-20250929.
1

Hi!

I’m trying to figure out how to autoplay product videos in the Palo Alto theme.

Does anyone have a simple code? The codes I’ve tried so far haven’t worked for my theme. I also have a very basic knowledge of code.

An example of my product page is linked here:

https://www.plantdpots.com/products/juno-off-white-sphere-planter-chartreuse-moss-cover

Thank you!

Screenshot 2023-12-13 at 3.44.39 PM.png
Screenshot 2023-12-13 at 3.44.39 PM.png2916×1410 469 KB

2

Hi @anika01 ,

You can try this code by following these steps:

Step 1: Go to Online Store->Theme->Edit code.

Step 2: Search file theme.liquid

Step 3: Paste the below code at the bottom of the file → Save

Hope my solution works perfectly for you!

Best regards,

Oliver | PageFly

3

Hi Oliver,

Thanks for your reply! It’s still not playing product videos automatically when the page loads.

Anika

4

You can re-try
5

It’s still not working :disappointed_face:

6

it worked for me like this: