Video not showing on mobile site & spacing looks messy

Store Design
1

Hi,

Please can someone help with some issues that I am encountering from having a video on my site in mobile view.

I have uploaded the video and layout/autoplay/sizing all works fine for normal website, however in mobile view, the video does NOT play and the play button is touching the next section on my site.

Screenshot 2022-11-06 at 20.08.35.png
Screenshot 2022-11-06 at 20.08.35.png1174×842 58.2 KB

Please can someone help so that in mobile view, the video can:

  1. be seen
  2. autoplay
  3. spacing is corrected, ie not touching the image section below

Please message me for my site details and refrain from posting my products or brand on this forum, I will NOT be posting them publicly due to being followed over to other platforms and harassed.

Thanks!

2

Hi @mbhlg
Thank you for your question.
Please share your store URL, page URL and also password (if your store has one) so we can help you.

3

Hi @ExpertRookie I have sent you a private message.