Sometimes in my Shopify store when I click on the images or videos, there are weird symbols that appear to search or hide certain things. Does anyone know why these symbols are coming up or is that normal when you click on the images for certain computers to have them come up?
Hi @userr123
Welcome to the Shopify Community! Please share your store URL and password (if it’s password-protected), so I can check and provide you with the exact solution.
Best regards,
Devcoder ![]()
That looks like a browser extension of some kind, or an app on your computer.
Do you see those on other sites?
Otherwise yes, it’s really necessary to see your site first-hand to tell.
Those symbols are probably the lightbox controls that come with your theme — zoom, close, navigation arrows, that kind of thing. Honestly though, without seeing what you’re describing, it’s hard to say if it’s actually a problem or just how your theme displays them. First thing I’d check: does it happen on all devices/browsers or just specific ones? If it’s browser-specific, it’s likely a compatibility thing with your current theme. If it’s everywhere, you might want to test a different theme or reach out to your theme’s support since some themes have quirky lightbox behaviors.

