View Order Status Page-Remove Tracking Code Link

Hi, is it possible to remove the hyperlink for the tracking number on the order status page? I’d like to have the tracking number there but just unlinked. I have an order tracking app that I have customized that customers can use on my site. I’d prefer it if they were not redirected to another tracking site when clicking on this link. Thank you

Hello, @EG1264

Thanks for post

Please share your site URL,
So I will check and provide a solution here.

Password: kluisk

Thanks for URL.
Please check the attachment for your solution.

Thanks for your quick reply. Unfortunately, that template does not have that code for me. I checked that line and also searched for the code. I’m using the Atlantic theme if that helps.

Hi, I removed the link you showed (have the same problem i dont want the shipping number to have url) but I have another row that I don’t know how to remove so the code would work as before but without being able to click on the tracking number. In the screenshot I already removed the href part you pointed out but there is still this {%- if line_item.fulfillment.tracking_url -%} that I don’t know how to get rid off.

Thanks for your help.

@Masha13

I tried but then it says this

@Masha13

can you please revert your change and please share theme default code so i will update

Sure here is the default code for costumer order liqued, thanks for help :slightly_smiling_face:

@Masha13

can you please remove this line code

Hello @KetanKumar !

I’m having troubles in the same page “Customers/order.liquid”.

The difference is that I would like to remove all the text that is inside the red circle in the photo shown above. Any thoughts on how can i do it, please? Thanks in advance!

@diogomarcal

sorry for that issue on the checkout page

checkout page customization allows only for Shopify plus plan do you have this?

Hi @KetanKumar ,

I don’t…

I tried to delete the following paragraph of code but the problem remains, at least in the secondary language of the website( Portuguese ). The main language of the website is English and the code that I edited was the main code (English). Can it be a problem with the translation app that is not properly synced and the tracking number keeps appearing in the PT version? Thanks a lot!!!

@diogomarcal

sorry that’s not possible without shopify plus plan

Is shopify plus plan = shopify advanced?

Hey, I was browsing for a solution to my problem and came across this page. I want to remove the entire tracking link, but the issue is that the customer/order.liquid file is nowhere to be found in my code.

@Leandro_16 can you please share your store url

www.mykitchware.com

@EG1264 also can you please send this file code https://community.shopify.com/post/680809