Hey @saqlain1 ,
If you’re just getting started, I’d focus on learning how email marketing works before worrying too much about which app to use.
Here’s a simple breakdown:
Popups help collect email addresses from visitors by offering something valuable, such as a discount or exclusive updates.
Subscribers are the people who have opted in to receive your marketing emails.
Campaigns are one time emails, such as announcing a sale, launching a new product, or sharing seasonal promotions.
Automations are emails sent automatically based on customer actions, such as a welcome series, abandoned cart reminders, post purchase follow ups, or win back emails.
In terms of generating revenue, automation is often where email marketing delivers the biggest return. For example, abandoned cart emails can recover sales that would otherwise be lost, while welcome and post purchase flows help build long term customer relationships.
Large brands typically don’t rely only on promotional emails. They combine automated flows with targeted campaigns, customer segmentation, personalized recommendations, and consistent communication throughout the customer journey.
As for Shopify Email/Messaging vs. Cwill, if you’re a complete beginner, I’d recommend starting with Shopify’s built in tools. They’re easy to set up, integrate seamlessly with your store, and are more than sufficient for learning the fundamentals. As your business grows and you need more advanced segmentation or automation, you can then evaluate whether a platform like Cwill offers additional features that fit your needs.
The most important thing isn’t the platform it’s building a quality subscriber list and sending relevant emails that provide value to your customers.
If you found my reply helpful, feel free to mark it as the accepted solution so it can help other merchants following this discussion.
Thank You !