Nail Bey, Shopify Community forumu hem diğer satıcıları uyarmak hem de Shopify moderatörlerinin dikkatini çekmek için en kritik yerdir. Buraya yazacağınız mesajın başlığına FTC rapor numaranızı eklemek, konunun “basit bir iade talebi” değil, bir “yasal ihlal” olduğunu net bir şekilde gösterir.
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Forum Başlığı (Subject)
WARNING: Fraudulent Billing & “Dark Patterns” by AliDrop and Dropshiptool (FTC Report #199868145)
Mesaj İçeriği (Body)
Hello Shopify Community,
I am writing this to warn fellow merchants about a highly deceptive and fraudulent practice I experienced with two apps: Dropshiptool and AliDrop (Innovation Laboratories Inc.). I have already filed an official fraud report with the Federal Trade Commission (FTC) regarding this matter (Report #199868145 ).
Here is the timeline of the “Subscription Trap”:
Trial Sign-up: On March 22, 2026, I signed up for $1.99 trials for both apps on my store imece365.myshopify.com.
Non-functional Service: Upon installation, Dropshiptool showed all items as “Out of Stock” and forced a redirect to AliDrop for “real products,” creating a double-subscription trap.
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Intentional Blocking of Cancellation: Realizing the apps were useless, I tried to cancel immediately. However, the “Cancel” button in both apps was intentionally disabled or unresponsive. There were no support or feedback buttons available within the apps.
The Unauthorized Charge: On March 29, after I briefly unfroze my card for another transaction, both apps bypassed the faulty system and charged me $54.00 (Dropshiptool) and $74.99 (AliDrop).
Miraculous “Fix”: The “Cancel” button only started working immediately AFTER the payments were processed. I canceled within minutes of the charge, but they refused to refund.
Invalid Contact Info: The support emails provided by Shopify for these developers were invalid. I only reached them after Shopify intervened, but they only offered a 20% refund, which is an attempt to legally justify keeping 80% of my money for a service I never used and tried to cancel.
Conclusion: This is a clear case of “Dark Patterns” used to prevent cancellation and force unauthorized payments. This is financial extortion, not a “no-refund policy” issue.
I am requesting the Shopify App Integrity Team to investigate these developers. I demand a full refund of $128.99. I have provided the FTC report to both Shopify Support and my payment provider (Wise).
Merchant: Nail Türkoğlu
Store: imece365.myshopify.com
FTC Report: 199868145