For cancel free trail we need to enter the password.WHAT PASWORD. As I started to build the site there wos only one option to log in and that option iss through the Gmail account.So when the date come they will charge me for the packet I chose becouse it is tehinaclly inpossible to cancel it Does anyone know the solution for this? Is this a cheating or steaking? please will someone explane me this! Thank you.
Hi there, @Maidai !
Welcome to the Community! Definitely a great place to gather some input regarding anything about the platform!
It appears you are having issues logging into your trial store/account to cancel it since you are not remembering the password for this store. If so, please follow this link for instructions on how to reset your password.
Once you retrieve your password, you can log back in and follow these instructions to officially close your store.
Definitely let me know how these resources work out for you or if you need any further assistance.
Definatly NOT working.I tryed before many times.I click “Log in” and after that they ofer me to log in with my google account.No other options deinatly. I can post a screenshot. I also tryed to create another account and started build new shop just with a diferent gmail. And no password was requested , nor was such a possibility of regisration.If you want I will make one gmail and poste it here so you. I did not forget the password.There is no passwors.Try your self.If you wont I will send you an old gmail or make new one so you can be sure.Anyway Thank you very much!
Sorry for not finishing one sentence. I ment I can give you some gmail to try and convince your self.
Since you are having issues retrieving your password/accessing your store, I recommend you reach out to our live support team for further assistance.
Once they verify your credentials, they can dig deeper into your account and see what is happening/assist you further in your request.