Web Page crashing on Safari on Iphone/Android

Store Design
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1

Hi,

I have desinged a webpage, and its live
www.fragranceoutlet.io

it works fine on desktop and mobile version when i check on the laptop, but when I open the webpage on safari in mobiel, it keeps crashing, the error is get is below

A problem repeatedly occured on "https://0c******.myshopify.com/?_ab=0&_fd=0&_sc=1

I have changed a few theme setting, but that are mostly text color and text alignment .

any insights on this issue and how I can resolve it.

2

  1. Clear Safari cache: Start by clearing the cache and website data on your Safari browser. This can help resolve any temporary data conflicts or issues.

  2. Disable third-party apps or scripts: If you have recently installed or modified any third-party apps or scripts on your website, try disabling them one by one to see if the issue resolves. Sometimes, conflicts between different apps or scripts can cause website crashes.

3

Hi, I have tried clearing the cache, but its still crashing, i dint not integrate any third party app’s yet, the only integration i did was adding my domain through godaddy

4

Hi, @fragranceoutlet .

I’ve just tried accessing your website from my iPhone on Safari, and I believe I’ve been able to successfully load your store on my end. I’m presented with a password page, as seen below:

06-47-58656-72702.png
06-47-58656-72702.png389×804 32.1 KB

Seeing as I was able to load it successfully on my device and browser, I recommend that you continue to locally troubleshoot the situation on your end so that we can rule out any potential local browser or device caching issues. You can follow the steps below for more troubleshooting steps:

  • Try accessing your website via an incognito window on Safari
  • Make sure that both your device and Safari browser are up to date, as up to date browsers include fixes for potential bugs and enhances performance
  • If you have a different device that you can use, try loading your website on an alternative device via Safari too

Let me know how you get on with this.