Webhooks Or API: Track Which Staff User Updated A Orders

Shopify Discussion

Topic summary

Goal: Identify which staff member updates or fulfills an order in Shopify Admin.

What’s been tried:

  • Order webhooks and Fulfillment Order webhooks were tested.
  • Related APIs were also checked.
  • No fields or data indicating the staff/employee responsible for the update were found.

Ask: Looking for any alternative method or data source to obtain staff attribution for order updates/fulfillments from Shopify Admin.

Notes:

  • “Webhooks” are automated event notifications sent by Shopify; “APIs” are interfaces to query Shopify data.
  • The author specifically needs staff-level attribution, not just order/fulfillment status details.

Status: Unresolved. No solutions or workarounds provided yet; seeking guidance on whether staff data is accessible and how to retrieve it.

Summarized with AI on January 16. AI used: gpt-5.
1

Hi,

I need to retrieve information about the staff/employees involved when an order is fulfilled from the Shopify admin.

I’ve attempted to utilize both order and fulfillment order webhooks and APIs, but unfortunately, I haven’t been able to locate any pertinent data related to the staff or employees associated with order updates in the Shopify admin.

Please let me know if there is any other way to get the staff data.

Thanks