Website Add-To-Cart Looks Unusual; Product in shopify and product page in external tab different

Technical Q&A

Topic summary

A Shopify store owner is experiencing two distinct display issues:

Cart Display Problem:

  • When products are added to cart, an unusual message appears that duplicates the product price
  • The message offers bulk discounts for purchasing multiple quantities of the same item
  • This unwanted text appears in a different font in the top-left area of the cart

Product Description Inconsistency:

  • The product description in Shopify’s backend shows no table
  • When viewing the product page on the live website (external tab), a discount table appears
  • This table displays different discount tiers not present in the original product setup

The user suspects these issues may be embedded in the theme code and is seeking help to remove both the highlighted add-to-cart message and resolve the table discrepancy. Two screenshots were referenced to illustrate the problems, though the image content appears corrupted in the post text.

Summarized with AI on November 24. AI used: claude-sonnet-4-5-20250929.
1

Hi, I was wondering why once I add something to cart and open my cart there is an unusual message duplicating my product price, as well as offering a discount if they by x # of the same product. This is the highlighted words, as well as the price in a different font on the top left in the first screenshot.

On the other hand, I was also wondering why my product description in shopify products itself has no table, but once I check my website on an external tab there is a table showing different discounts (will attach below). I would like to get rid of this, as well as the unusual highlighted add-to-cart message above.

Are these issues within the theme’s code? Thanks

Image 1:

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image 2:

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