Website automatically re-directs to external websites on mobile phones

Technical Q&A

Topic summary

A Shopify store owner is experiencing unwanted redirects on mobile devices (desktop unaffected). The site automatically redirects to wp54trk dot com, then chains through several other sites before stopping.

Troubleshooting attempted:

  • Searched theme.liquid for the malicious URL (common solution found in similar Shopify forum threads)
  • This approach did not resolve the issue

Current status:

  • Problem remains unresolved
  • Seeking alternative solutions or diagnostic steps

This appears to be a malicious code injection specifically targeting mobile users, likely hidden elsewhere in the theme files, app code, or third-party scripts beyond the main theme.liquid file.

Summarized with AI on October 31. AI used: claude-sonnet-4-5-20250929.
1

Hi,

I’ve had a strange issue with my website itreatskin.com on mobile phones (desktops don’t have thiss issue strangely). It automatically redirects to one particular website, then rapidly redirects to a couple more before settling. It’s always the same initial website (wp54trk dot com).

I’ve seen a couple Shopify forums (such as this) where the solution seems to be to search for this same website in the theme.liquid. I haven’t been so lucky with this working, so I am stumped on what to do next.

Any help would be appreciated!