Website Error "Connection is not private"

Technical Q&A
1

I am getting the following error on my website

Your connection is not private

Attackers might be trying to steal your information from smudgespray.com (for example, passwords, messages, or credit cards). Learn more

NET::ERR_CERT_COMMON_NAME_INVALID

I have read through some of the similar posts, but am still unsure where to start to rectify this. Can you please point me in the direction to get started?

1 Like
2

Hello njsr13,

This is a pretty common problem with a fix that might take a couple of days to rectify once you fix it.

This thread here is a good starting spot and Oliver gives some good guidance.

The Shopify help center has a section on SSL which will help you understand what is going on with your website.

3

Thank you. I reviewed the thread. However, my site or domain is not new. I have tried to access the site from different browsers and different devices.