Website has gone down

Store Design
1

Please can I speak to someone as my website has gone down and I am unable to access it. It keeps coming up with a blank page.

2 Likes
2

What are you seeing if you preview your theme from Online Store? Post a screenshot if possible

3

Hello @EzraVofR
Welcome to the Shopify Community! Please share your store URL and password (if it’s password-protected), so I can check and provide you with the exact solution.

2 Likes
4

It isn’t showing any of the content on the page. Just the header. I attached a screenshot.

1000117138.jpg
1000117138.jpg3060Ă—4080 1.42 MB

5

My URL is www.edifyinganswers.com.

I read that I shouldn’t post personal information on this forum. Is it possible to speak to someone?

6

Hi @EzraVofR ,

I checked and there is a 3rd party JS code or app causing this. It replaced the entire store content with an empty div.

It will need to check the source details, if you want, please send me the collaborator code at private message, I will send you the invitation and check it