Website images are not appearing

Shopify Discussion
1

Hi

Our website images are not appearing at all, not even the home page banners. What could be the issue?
Here is the link https://evolution-online-store.myshopify.com/

2

SCR-20230405-naxt.png
SCR-20230405-naxt.png1004×164 28.4 KB

This error causes this issue, obviously identifier ‘t’ is conflicting with a Shopify’s script.

To fix: You should change your variable ‘t’ with different name in your store’s theme.js file.

3

@Manase

add below css into base.css

.slick-animated-show-js {
    opacity: 1 !important;
 
}
.tt-product .tt-image-box .tt-btn-quickview {
   opacity: 1 !important;
}
.tt-product:not(.tt-view) .tt-image-box .wk-app-btn {
     opacity: 1 !important;
}
4

Hi, thanks for reaching out.

I tried, only the add to cart buttons appeared, but images still don’t show :disappointed_face:

5

You still didn’t change on script file, when you did, your problem will be solved @Manase

6

Apologies, I see variable ‘t’ is used in several places. Which one should I change?

7

Hi @Manase ,

We are currently investigating issues with loading files, images, and other assets within merchant storefronts. Some customers may notice that add-to-cart buttons and images are taking an extended time to load. We will keep you updated as additional information becomes available. Thank you for your ongoing patience, I appreciate this is very important.

8

you sould change all of these.

i tried for you. download attachment and open in an text editor and change with your theme.js file. please don’t forget to make a backup copy of original file before change.

1 Like
9

Hi @Manase
As a workaround, Please put this code before tag in theme.liquid

Please check if it helps!
Thanks!

10

Hi Kaan

Tried, nothing changed. I switched back to intial theme. I guess we have to wait until this outage is solved by Shopify but Thank you very much I appreciate your help and efforts

:disappointed_face: