Website is not loading for customers to make purchases

I was contacted by a customer that the page was loading but the products were coming up to make a purchase.

I have tried different avenues to contact shopify with no success and now I have gone days with the website down and missing business.

website : www.davesancheztattoo.com

I loaded the site up so can see that on the Shopify side things are working. I do see some JavaScript errors coming from your theme however and that’s the very likely cause of things not showing visually to you and the customers.

I only noticed things not showing on the home page however. Collection pages loaded imagery aok for me. Is that not the case for you? Post a screen capture or something so we have a sense for it.

If you’ve made code changes to your theme (or someone else has) it’s possible that’s caused a conflict or broken something. If you have a previous version in your store unpublished I would suggest previewing that and seeing if the problem persists. If it doesn’t it will confirm it’s due to whatever edit was done between then and now.

This is what appears and remains without loading