Website is small when viewing on laptop

Topic summary

Live storefront on a laptop renders as a very narrow strip centered on the screen, while theme previews inside Shopify (desktop, mobile, fullscreen) display correctly. The issue appears only when viewing externally as a customer.

Actions taken: A responder requested the store URL and the laptop view size to diagnose. The store link was provided (Shopify domain), but no screen size or device details yet.

Outcome/status: No fix or root cause identified. The thread is awaiting more technical details (e.g., laptop resolution/zoom level, browser, screenshots) to reproduce and troubleshoot.

Notes: The behavior indicates a mismatch between the preview environment and the live storefront view. No images, code, or theme customization details were shared. Discussion remains open with unanswered questions about the viewing environment.

Summarized with AI on January 24. AI used: gpt-5.

hi i tried to view my website on my laptop and the page is showing up but as a small strip in the middle and not full screen. when im editing in shopify the desktop, mobile and fullscreen work but when i view externally as a customer would- it is so small you can barely see it.

Ho do i fix it?

@kteecowgirl - can you please share you website link? what is your laptop view size?

https://the-cowgirls-opshop.myshopify.com/?_ab=0&_fd=0&_sc=1

i have no idea sorry-not a very tech savvy human