Live storefront on a laptop renders as a very narrow strip centered on the screen, while theme previews inside Shopify (desktop, mobile, fullscreen) display correctly. The issue appears only when viewing externally as a customer.
Actions taken: A responder requested the store URL and the laptop view size to diagnose. The store link was provided (Shopify domain), but no screen size or device details yet.
Outcome/status: No fix or root cause identified. The thread is awaiting more technical details (e.g., laptop resolution/zoom level, browser, screenshots) to reproduce and troubleshoot.
Notes: The behavior indicates a mismatch between the preview environment and the live storefront view. No images, code, or theme customization details were shared. Discussion remains open with unanswered questions about the viewing environment.
hi i tried to view my website on my laptop and the page is showing up but as a small strip in the middle and not full screen. when im editing in shopify the desktop, mobile and fullscreen work but when i view externally as a customer would- it is so small you can barely see it.
Ho do i fix it?
@kteecowgirl - can you please share you website link? what is your laptop view size?
https://the-cowgirls-opshop.myshopify.com/?_ab=0&_fd=0&_sc=1
i have no idea sorry-not a very tech savvy human