I’ve just noticed that my websites are not working and i’ve tried multiple of my domains. The shopify domain thing had green checks for everything saying my domain is operating, but when I try to go to my website nothing loads and it says the server doesn’t exist
Hi @ThyUnoClothing ,
Check DNS Settings at your domain registrar:
- A Record → 23.227.38.65
- CNAME (www) → shops.myshopify.com
Flush your DNS cache or try in incognito/private mode.
Check if your .myshopify.com domain works.
Use dnschecker.org to see if your domain points to Shopify correctly.
Verify your domain hasn’t expired.
Contact Shopify Support if all settings look correct but the site still doesn’t load.
Thankyou !
Yeah, the DNS settings look fine, I’ve tried multiple devices to get on the website they all do the same thing. So think I’ll have to contact support
You may need to contact the domain provider for more details and find out the cause code. If you would like me to have a test and check the situation on my end, please share the store URL here meanwhile. Thank you!