website subscribe box, automation to add customers to ''business'' segment

Retired Boards Appdev Customers Discounts And Orders

Topic summary

Goal: Make the corporate page subscribe box automatically add signups to the Shopify “business” segment by tagging them.

What was shared:

  • A Shopify support-provided HTML form snippet that posts to /contact#contact_form with hidden inputs, including contact[tags]=“business” and form_type=“customer”. The intent is to tag new contacts as “business” on submission.
  • The corporate page URL was provided, plus an image indicating where the code might be inserted.

Latest update/troubleshooting:

  • The code was added to a test theme in the suggested section following earlier guidance.
  • After adding it, submitting an email no longer triggers any visible response; previously, the flow showed a CAPTCHA (bot-prevention challenge) and a confirmation message.
  • The change suggests a possible implementation or placement issue that interrupted the existing submission/CAPTCHA flow.

Open items/questions:

  • Exact, correct placement of the form code within the theme to preserve submission handling and CAPTCHA.
  • Whether the form action and form_type values are appropriate for this theme/page configuration.

Status: Unresolved; user requests advice on correcting the implementation to restore submission behavior while tagging “business.”

Summarized with AI on January 26. AI used: gpt-5.
1

Hi,

I currently have a subscribe box on my coroprate web page and a ‘‘business’’ segment in shopify. I want the data inputted on the corporate pages subscribe box to automatically be added only to the ‘‘business’’ segment.

i have been given the following piece of code by shopify support but im not 100% sure where to paste it. I will paste the code here and attach an image of where i think it should be pasted. any help is massively appreciated,

thank you,

David

Web link for corporate page in discussion: https://www.baxtersofscotland.com/pages/corporate-gifts

Code:

Email address: Subscribe

Place in html editor i need to put the code

code to add.PNG
code to add.PNG1451×712 36.9 KB

1 Like
2

Hi,

thank you for your kind reply. I have followed your dummy version steps and looked forward to that deep breath of calm. I have done this in a test theme to ensure my website wasnt destroyed as a result of my poor code knowledge.

The code was added in the section you have mentioned but now upon entering the subscribers email address the page simply does not react. before this code addition you would be taken to a captcha page and you would get a notification confirming subscription. i must have made a mistake somewhere along the journey, any advice?

thank you again