Weird animated bullseye in product pages.

Technical Q&A
1

I am hoping someone can help me with this. I have a strange animated bullseye that has appeared in in all my project pages. I have no idea where it came from or how to get rid of it. Can someone please help?

Screen Shot 2022-04-18 at 2.11.44 PM.png
Screen Shot 2022-04-18 at 2.11.44 PM.png690×1110 124 KB

It is that weird circle uderneath the Back to shop all button.

2

Hi, @athenabandit .

If you haven’t already, I recommend troubleshooting with a fresh copy of a Shopify theme to check if the issue will persist. You can do this by navigating to Online store > Themes > Explore free themes and selecting a theme to add to your library. From there, click on Actions > Preview, and you can then check your product pages to see if the bullseye still appears.

If the issue doesn’t persist on the fresh theme, the following factors may be the root cause of your problem:

  1. If you have any third-party apps on your store, one of those apps (likely the most recently added one, if you only just started seeing the issue recently) is interfering with your website’s functionality.
  2. If you or a developer working on your store have made any code changes recently to your theme, the newly added code may also be the cause of this issue.

If you need further help to look into your issues however, you can contact our live support team so that we can take a closer look at your account from our end. We aren’t able to do this via the Community Forums at this stage, but you can reach out to our support team via our help centre here. Once you’ve logged in to your store on our help centre, type in your question or the topic you need help with. After that, you should see the Get Support heading at the very bottom of the page, and you can click Continue to start a support request. From there, our support team can assist with your query further.

3

Hi @athenabandit ,

Please send your site and if your site is password protected, please send me the password. I will check it.