Hello Everyone,
Ive been having this irritating message at the bottom of my products and I cant get rid of it. The message is: Liquid error (review-widget line 6): Could not find asset snippets/dbtfy_review. I think it has something to do with my codes. Does anyone have insight into this? Thanks in advance!!!
To fix it quickly
Please create a file dbtfy_reviews_widget in snippets folder, the one that is showing after snippets/
Thanks!
Hello!
How can I do this? Could you walk me through it please? Thank you
In your live theme, In the left of customize button, you will see 3 dots, when you click it you will see a button edit code, when you click on that you will go into theme code, under snippets folder, click on add new snippet and paste this file name there, that’s it
I think, it will work
Thanks!
Unfortunately, that did not work. Does there need to be anything within the code?
Hello! What does this mean?
Im sorry I dont understand this
It is related to code and it will better to contact theme support or app support who developed it. They may assist you to fix it in correct way. It looks some app is not installed
It may be this app: https://apps.shopify.com/debutify-reviews
But i am not sure
Thanks!
Hello! I know i tried to do this but Debutify is terrible at responding! I uninstalled the app thinking it was creating an issue do you think if i reinstall it, it will help?
After uninstalling app, snippets that are created by app does not remove automatically. If you don’t want to install it again its ok, You can just create a blank snippet to remove the issue
You have to follow some steps to do it ?
It is related to theme files but you don’t need to know much about code, you have to just go inside theme code and create a blank snippet
In admin, When you click online store you will see themes like
Please check if you see a screen like this
Hi @SophiaHenderson ,
This is Kate from PageFly - Landing page builder, I’d like to suggest this idea:
Step 1: Go to Online Store->Theme->Edit code
Step 2: Find file: review-widget.liquid-> In review-widget.liquid, you need find “dbtfy_review” and remove this line
I hope it would help you
Best regards,
Kate | PageFly
You have to create a blank snippet like
If you see screen like this, put a file name there and click on Done button
Thanks!
Hey, I did exactly that and i still have the issue!!! This is so bothersome ugh
If you allow, you can send me your store url, I will send you collaborator request on that and i can fix it for you
Thanks!
Should I remove anything that says debutify in that file? I tried what you said and the message is still there sadly.
Yes, you can do that and if you are having trouble in doing that then i can do it for you if you allow
https://thevalentineshop-2347.myshopify.com
That would be amazing thank you!
Let me know when you send request!
Hey @SophiaHenderson ,
This error means that the review add-on has been activated on your theme, but was not downloaded from the app store.
Please open the theme editor, go to theme settings, and click on the Integrations tab.
Under reviews, select “No review app” or select the review app that you have installed.
