Tell us how it went with the ds2278, I was also told in customer support that it was not compatible
Topic summary
Users are seeking alternatives to the SocketMobile S700 barcode scanner for Shopify POS, citing frustration with its high cost and limited compatibility. The primary alternative discussed is the Zebra DS2278, which multiple users confirm works with Shopify POS but only via USB connection to the tablet/iPad, not via Bluetooth.
Key findings:
- The DS2278 must be connected through its cradle using a USB/USB-C cable
- Users need to select the supported Zebra wired scanner option in Shopify POS settings, even though it’s a different model
- One user successfully connected a Zebra DS3678 using the same workaround method
- A limitation noted: unlike the Socket scanner, Zebra scanners don’t provide feedback when scanning unknown barcodes
Setup process:
Connect via USB, navigate to POS app → More → Connectivity → Set up hardware → Barcode scanner, then select the Zebra wired option and follow on-screen instructions.
Some users report mixed information from Shopify support about DS2278 compatibility. The discussion remains ongoing with questions about programming Bluetooth QR scanners in keyboard mode and finding truly wireless alternatives for mobile POS use cases.