Hi everyone
We’re exploring if we should integrate open-source AI into our stacks or buy SaaS off the shelf. Key goal is to sync internal knowledge search, and have AI agents to auto part of the work such customer support and product recommendations.
Have you used any open-source AI tools in your store? What’s worked well? What’s been challenging?
We’re especially curious about:
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Self-hosted AI tools or agents
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AI search or Q&A on internal docs
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Automation for content, support, or operations
Would love to hear what’s been useful (or not) in your setup. Let’s learn from each other!