What are the popular online payment methods accepted in Russia?

Payments + Shipping & Fulfilment

Topic summary

Main point: Shopify has temporarily disabled checkouts for Russian and Belarusian merchants due to the ongoing conflict; there is no timeline for lifting the suspension.

Implications:

  • This affects the ability to use third‑party payment providers when the merchant is considered Russian/Belarusian. Availability depends on the merchant’s operating country.
  • Support directed users to the public list of third‑party payment providers and to Shopify Admin (Settings > Payments > Add Payment Methods) to see options available by merchant country.

Open questions raised (unanswered):

  • Whether Russian‑based gateways (e.g., YooKassa) can be used by non‑Russian merchants selling to Russia.
  • Whether customers can pay with MIR (Russia’s domestic card network) or via Russian banks’ internet banking (e.g., Sberbank, VTB).
  • Clarification on eligibility for Indian merchants selling into Russia; support asked which country the shop conducts business from but did not confirm specific providers.

Status: No resolution provided; guidance is to check country‑specific gateway availability. Another participant asked for the outcome.

Summarized with AI on January 14. AI used: gpt-5.
2

Hi @mattewlg ,

Thank you for reaching out to the Community! I’m happy to provide some guidance with third-party payment providers in Russia, to ensure this gets resolved.

To share some context, many companies have suspended operations in Russia due to the evolving conflict. With this said, Shopify has temporarily disabled checkouts for Russian and Belarusian merchants at this time. We will continue to monitor the situation, but do not have a time frame to the removal of this suspension.

Please let me know if you have any other concerns.