The discussion centers on finding reliable and cost-effective 3PL (third-party logistics) providers in the US, with participants sharing experiences and alternatives to commonly criticized services like ShipBob and ShipMonk.
Recommended providers mentioned:
Key pricing concerns:
ShipBob’s rates are widely considered excessive (e.g., $7+ for 1oz First Class, $30+ for international 4-10 day shipping). Participants emphasize the importance of transparent fee structures without hidden pick/pack charges.
Current status:
The thread remains open with follow-up questions about long-term experiences with recommended providers, and service owners offering matchmaking assistance for finding suitable 3PLs.
Less of a question and more of a recommendation.
I really like OTW Shipping for 3PL services because they are transparent and pride themselves on customer service. Plus, they work with low monthly order quantities.
Any other companies you would recommend? Don’t say ShipBob or similar please.
Intresting I might have to check them out. I use to use Shipbob then Shipmonk and they were both terrible.
I have been using librexpress.com for the last 2 years now. They the best current option tht I have found. They have flat rates and no pick pack fees. That is somthing that I have not been able to find and beat.
What did you like about OTW?
Best,
Mark
They’re new, but their customer service is unmatched. We get good rates, domestic and international from them and all their fees are straight forward.
Mark,
You don’t find librexpress.com to have high shipping rates? They sent me a shipping chart that seemed a bit high.
Maybe you can try to use DMC Fulfillment Center, their pirce is acceptable foe me.
I show my logistics partner’s e-mail before, and you can check it and ask them to give you the rate table.
You can see whether it’s suitable for you or not.
Jack
Their rates are not bad compared to the rest of the market. Look at like shipbobs rates. They charge an arm and a leg lol
Yeah, Shipbob is absurd. I just did some research on them. Fulfillment costs start at $7+ for First Class 1oz… international rates for 4-10 day are easily $30+ while 7-30 day is still $10+.
I think it’s too high, the fulfillment I’m using right now is $10 for a 0.5kg item, include warehousing/shipping/delivery.
And the transit time is within 7 working days to US.
Hi everyone,
Nick here from Shopify.
Shopify has its own Shopify Fulfilment Network (SFN) available now also for US and Canadian based businesses. Stores with even 3 consistent sales a day are eligible to apply and join. You can see the full list of criteria for eligibility below:
There is some talk in this thread about pricing. For SFN, when you fulfill your orders through the Shopify Fulfillment Network, the cost of fulfillment and shipping is combined and charged to you in your monthly Shopify invoice. To offset these costs, you need to decide on a shipping pricing strategy that makes sense for your business. The Shopify Fulfillment Network uses zone-based pricing to determine your shipping costs. For more information about how your charges are calculated, refer to Billing and pricing.
If this is something which interests you or you feel your store can benefit from, don’t hesitate to let me know or apply here!
Hi Nmalinow,
Did you end up using OTM? How are they so far?
Really appreciate your response
Thank you very much
Hi Mark,
Are you still with librexpress? If not, any other recommendation?
REally apreciate you response
Thank you
Regards
Hi @MarkG143 and anyone else reading: I own 3peel.com and am happy to help you search for a fulfillment provider. Please contact us there!
Hi Mark, I hope you are not with Librex. We tried them after seeing this discussion but they are terrible. We have been with Librex for the past 1.5year. They are literally a “one man” company. Super unprofessional and uncapable. Their software is bad and the warehouse even worse. We are so in trouble now with all our inventory with them. We need to find a new 3PL urgently.
I would also be interested to hear this please
Hello , I know its been a while but for new people who to needs help, I’m the owner of Evopra and we provide service to matchmaking 3pl. You can check from the website and filter. If you have any question or request feel free to contact. I would happy to help. Website is evopra.com
