Sounds great @jelenap ! Don’t hesitate to reach back out if you require any further assistance as you continue to work on your store.
All the best,
Topic summary
The “Too many redirects” error occurs when a domain is caught in a redirect loop, typically due to incorrect DNS configuration. The primary solution involves updating DNS records through the domain registrar:
Required DNS Settings:
- Point the A [email removed] record to Shopify’s IP address: 23.227.38.65
- Point the CNAME (www) record to shops.myshopify.com
- Ensure only ONE A record exists (delete duplicates)
Common Issues:
- Multiple A records pointing to different IP addresses cause random connection failures
- Incorrect CNAME configuration (pointing to myshopify.com instead of shops.myshopify.com)
- Domain forwarding settings interfering with DNS records
Additional Notes:
- Shopify-purchased domains may use IP addresses ranging from 23.227.38.32 to 23.227.38.74
- DNS changes can take up to 48 hours to propagate
- Some users resolved issues by clearing browser cache/cookies or reinstalling apps
Related Problems:
- SSL certificates showing as “pending” after DNS configuration
- Help Center access blocked with redirect errors (resolved by disabling VPN, clearing cache, or trying different browsers)
- Checkout page customization blocked by redirect errors
Most cases were resolved after correcting DNS records and allowing propagation time. Several users remain awaiting assistance for persistent issues.
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