What causes the 'Too many redirects' error on my domain?

Hey @Sameel ,

Welcome to the Shopify Community!

The reason you see the “too many redirects” error is because your website has been set up in a way that keeps redirecting it between different web addresses. When your browser tries to load your site, it goes back and forth between those web addresses in a way that will never complete — a redirect loop.

I have just taken a look at your website beauteonthego.net and it appears the domain does not point to Shopify. The domain has an A record pointing to 74.208.236.158.

You will need to edit your domain DNS settings via your third-party host account. Ensure the following details are entered:

  • Point the A (@) record to Shopify’s IP address, which is 23.227.38.65

  • Point the CNAME (www) record to shops.myshopify.com

As a side note, I love the work you’ve done on your website so far. When I was looking at your products I noticed you don’t have product descriptions. A product description is very important because it’s essentially the marketing copy that explains what a product is and why it’s worth purchasing. The purpose of a product description is to supply customers with important information about the features and benefits of the product so they’re compelled to buy.

A well-crafted product description moves buyers through your conversion funnel. If you add a bit of creativity, your product pages instantly become more compelling, leading to more conversions from casual shoppers! I have attached a blog for you to look over which will help you craft the perfect product description for your store:

Let me know if I can clarify anything further!

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