Viral Products that are trending on different social medias.
What feedback do you want?
Hey everyone, I’d really appreciate some honest feedback on my store. I’ve been working hard to improve the design, product pages, branding, and overall shopping experience, but I’m looking for outside opinions on what could be better. When you first visit the site, does it feel trustworthy and professional? Are the products appealing and easy to understand? Is the pricing reasonable, and are there any parts of the website that seem confusing or make you hesitant to buy?
I’m also trying to figure out how to increase sales and improve my conversion rate. If you have any tips on marketing, ad creatives, product selection, customer trust, or anything else that could help generate more sales
But sorry to say that the store is not trustworthy or professional.
You have two large images, some black text over the second banner that is not too readable. Huge space at the header, maybe the logo is too big. No product description and nothing about you or your company except a vague address and a Gmail email.
If I had to rate it, I would give it 2/10.
Just because some products are maybe viral, it does not mean people will buy that product from your store. You have to get customers first, so organic or ads, but when they land on store, there is nothing to convince them or give some sense of security or trust.
Do spent time checking other, older topics in Store Feedback
Good luck but if you really want to make it you need a lot more work.
I took a look at your store and you should consider doing the following:
Make the first offer clearer and more believable. The “Weekly 50% Off Item” is prominent, but it feels static. Add a clearer reason for the discount, the original price context, how long it runs, and a simple CTA so it does not read like a generic discount badge.
Strengthen trust before the first product click. Viral-product stores are easy for shoppers to compare or doubt, so I’d add clearer shipping/returns expectations, contact details, and a short explanation of how you pick products.
Tighten the catalog path. Gadgets, home upgrades, beauty, and other viral products can work together, but the navigation needs to help people choose quickly. Group by problem or use case, not just “viral products,” so visitors know where to start.
Before changing colors or adding more products, I’d focus on whether a first-time visitor can answer: what is this store, why should I trust it, what is the real offer, and what should I buy first?
@Ethan_Murray Hey Ethan, I checked the store quickly. The main thing I’d fix first is consistency, the homepage says Viral Vault, but some pages/footer still show PowerPulse, and the catalog only has one product. That can make the store feel unfinished. I’d clean that up first, then focus on ads.
The biggest issue is focus. The store feels like a collection of trending products, but the buyer does not immediately know why this store is trustworthy or which product to care about first.
A few things I would test.
Put one strongest product or offer at the top instead of starting with many categories. Give visitors a clear first action.
Shorten the About section on the homepage. Right now it reads like general store copy. Use that space to explain the real benefit of your best products.
Build product pages around specific use cases, not just product names. Pain relief after work, easier home cleaning, a gift for tech lovers, or a beauty routine upgrade.
Add practical trust details close to the add to cart area. Delivery time, returns, tracking, support email, and real product photos or review proof.
Avoid trying to sell every viral product to everyone. Pick 1 to 3 hero products and create simple landing pages for each.
The store can look cleaner, but the more important fix is making the offer feel specific and believable.
You asked if the store feels trustworthy and professional - here’s the honest answer: it feels like a generic dropshipping store, and that’s the core problem.
“Viral products trending on social media” is what every store like yours says. There’s no reason on the homepage for someone to buy from Viral Vault specifically over any of the dozen other stores selling the same gadgets and beauty finds. What makes you different? Faster shipping? Curated picks? A specific aesthetic or customer? Whatever your actual answer is, that’s what needs to be on the homepage - loudly and immediately.
Trust is built through specifics, not claims. “Hottest trending products before everyone else” is a claim. A real person curating picks with their face and reasoning attached is trust. Reviews with photos are trust. A clear returns policy front and centre is trust. Right now the store has claims without the substance to back them up.
On the AOV side: your slider cart is already set up which is good, but it’s doing the bare minimum. Two things worth adding:
A free shipping progress bar - impulse product buyers will add one more item if they can see they’re close to a threshold
Product recommendations inside the cart - with a mixed catalogue of gadgets, home upgrades, and beauty finds, there’s cross-sell opportunity in almost every cart. Someone grabbing a viral gadget should see what else is trending alongside it
Don’t stack separate apps to build this out - something like iCart handles all of it in one place without eating into your margin.
The branding and design work matters less than the “why buy from us” question. Answer that first.